Legal notice

This Legal Notice provides general information about our company, legal disclaimers, and data practices. By using this website, you agree to the terms outlined below.


1. Company Information

Company Name: HUGO LBRAHIM
Phone: +61 456 283 910
Email: support@hugotech.shop
Business Address: 6 Sale Street, Cockle Bay, AUK, Auckland 2014, New Zealand

We operate fulfillment centers in multiple regions to deliver fresh grocery and perishable food items to customers across New Zealand. All food‑related listings on this site are for consumer domestic use only.

2. Legal Disclaimer

Product images and descriptions are for illustrative purposes. While we take reasonable steps to maintain food quality, we do not guarantee that product visuals will exactly match the delivered goods. For perishable fresh food items, proper storage upon delivery is the responsibility of the customer. We exclude liability to the fullest extent permitted under New Zealand consumer law for misuse, improper storage or third‑party handling after goods have been delivered.

3. Website Use

This website and all its content are provided on an “as‑is” basis. We do not warrant that the site will operate uninterrupted or error‑free. You may access and use our platform only for lawful purposes in compliance with applicable New Zealand legislation including the Consumer Guarantees Act and Privacy Act.

4. Data Collection & Cookies

When you browse, register or place an order, we collect contact details, delivery information and transaction‑related data for order processing, customer support and service improvement. Our site uses cookies and similar tracking technologies. You can adjust your browser settings to refuse cookies, though some website functions may become limited.

5. Privacy Rights

Under the New Zealand Privacy Act, you hold rights to access, correct or request deletion of your personal data. To exercise these rights, submit your request via our contact email listed above. We will respond within reasonable timeframes set out by local regulatory requirements.

6. Third‑Party Services

We work with Shopify, logistics providers and payment processors to run our online store. These third parties may receive necessary personal information solely to complete order fulfilment and payment processing. They are obligated to protect your data in accordance with applicable rules.

7. Policy Revisions

We reserve the right to update this Legal Notice from time to time. Revisions will take effect once published on this page. Continued use of our website after updates signifies your acceptance of the revised terms.

8. Contact for Legal Enquiries

Should you have any questions regarding this legal notice, please reach out to us via email: support@hugotech.shop

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